Frequency Asked Questions
Are your products safe for those with allergies?
- Unfortunately, no. Our bakery environment does contain peanut, tree nut, wheat, sesame, dairy, soy and egg products. Although we do our absolute best at cleaning between batches to avoid cross contamination, we cannot guarantee that a product has not come into contact with allergens. Therefore, our baked goods are not appropriate for those with life-threatening allergies. Our sincere apologies for the inconvenience.
Do your products freeze well?
- Bread: Yes, you can freeze our breads successfully. Some choose to cut their loaves in half, and take out half at a time. Others prefer to pre-slice their bread, and take out slices as needed. If thawing the entire loaf, let thaw at room temperature, and then crisp the loaf at 400F for 5 - 10 min to restore the crust (well worth the effort!) For a single slice of bread, simply pop in the toaster.
- Pastries: Most of our croissants and sweets freeze quite successfully. It makes a big difference if you can restore the crust by crisping them in the oven at 400F for 5 min or so. Muffins and cookies generally do not need to be re-crisped.
Thawed pies can be reheated in the oven at 350F for 10-20 min until warm, well worth the extra effort to serve warm pie!
- Products that do NOT freeze well include our custard cream pies, and any product topped with whip cream or meringue.
What is the best way to store bread?
- Generally larger loaves, and especially sourdough loaves keep better than smaller yeasted loaves.
And a dough that is fermented slowly over 24 hours will further improve the keeping quality of the finished loaf, yeasted or sourdough.
Our larger breads will keep well for 3-5 days stored at room temperature. Ideally, an unglazed ceramic or wooden bread box is best to allow the bread to breathe. Alternatively, you can successfully keep bread stored in a paper bag and then loosely wrap in plastic on your counter.
We would advise against storing bread in your fridge, as it will stale it faster.
You can also freeze our bread successfully wrapped in plastic for up to 3 months. Cut bread will develop freezer burn faster than whole loaves, but you can still freeze sliced bread for a short period of time.
Do you cater?
- We do not specialize in catering, but occasinonally can accomodate requests depending on the date, volume and requested items. Each request is considered on a case-by-case basis. There's no harm in asking, so give us a shout! Note however that we do not offer delivery. Orders need to be picked up in store.
- We do offer mini croissants ($13.75 per dozen) and mini pains au chocolat ($15.00 per dozen) that are perfect for special for events such as baby showers, bridal showers, brunches etc. We require a minimum of 48 hours notice for such orders.
Do you make hot dog or hamburger buns?
- Yes! We do make hamburger and hot dog buns throughout the summer months. Usually from May to September. There are similar in dough to our egg breads, enriched with eggs and sunflower oil. They are dairy free. Topped with sesame seeds, or left plain. Sold in packs of six.
Do you slice bread?
- No, apologies at the moment we do not have an automated bread slicer. We would like to get one in the future though.
Do you have parking available?
Yes, we do have a parking lot large enough to accommodate approximately 10 vehicles. We ask that you please not park on the grass. If overflow parking is needed, you are welcome to park on the street without charge.
If you choose to park across the street at the Mr Gas parking lot, please be forewarned that they only allow a 15 min limit and will tow vehicles after that time.
Parking is for customers only. Overnight and carpool parking is not permitted on our property, and all vehicles parked long-term without permission will be towed at owner's risk and expense.
Where do you source your flour from?
Our flours are purchased from the Milanaise Flour Mill in Milan, QC. They source organically grown grains from both Ontario and Quebec, or from western Canada when not available locally.
The stability and consistency of the organic flours varies considerably throughout the year. This is particularly critical when making bread and viennoiserie products. When the quality does not meet the needs of these products, we revert to high quality conventional flours that are milled by the Soulanges Mill, near Montreal, QC.
Our cookies, muffins and pies are always made with organic flours, as these products are not adversely affected by the changes in flour properties.
What are your hours of operations?
Our normal hours of operation are:
Wednesday: 8:00 am to 5:00 pm
Thursday: 8:00 am to 5:00 pm
Friday: 8:00 am to 5:00 pm
Saturday: 8:00 am to 4:00 pm
Sunday: 9:00 am to 4:00 pm
Holiday CLOSURES:Canada Day - CLOSED | Christmas Day - CLOSED | Boxing Day - CLOSED | New Years Day - CLOSED
Do you offer WIFI?
- Yes we do! Free WIFI is available to our customers who would like to sit and enjoy their treats!